Grove AI ensures reliable
clinical trial recruitment with Hamming
“Hamming gives us incredible peace of mind. We can confidently test and monitor all of Grace's phone calls for patient safety and quality of care.”
Sohit Gatiganti, Co-Founder and CPO at Grove AI
Meet Grove AI
Grove AI specializes in clinical trial automation, using advanced AI to streamline participant recruitment and engagement. Their AI research agent Grace provides reliable, safe, and efficient interactions with potential clinical trial participants.
With Hamming's comprehensive testing and monitoring, Grove AI maintained a 97% patient satisfaction rate across 165K+ calls, ensuring both efficiency and compliance in clinical trial recruitment.
With Hamming, Grove AI was able to
The challenge: Ensuring reliable clinical trial recruitment
Clinical trial recruitment faces significant challenges in participant screening, scheduling, and follow-up. Manual processes are time-consuming and prone to errors, while maintaining HIPAA compliance adds another layer of complexity.
Before we had Hamming, we were spending considerable time manually testing our AI research agent Grace. Each prompt change required extensive testing to ensure patient safety and compliance with healthcare regulations.
How Hamming Helps Grove AI
Automated Voice Agent Testing
Hamming enables Grove to automatically test Grace across thousands of participant screening scenarios, ensuring reliable performance before deployment. This replaces hundreds of hours of manual testing with automated validation.
Through comprehensive testing, Grove validates Grace's ability to handle complex medical terminology, multi-language support, and diverse participant interactions while maintaining HIPAA compliance.
Real-time Call Analytics
Hamming's call analytics help Grove identify areas where Grace needs improvement, enabling faster optimization than previously possible. The platform provides detailed insights into every participant interaction.
With continuous monitoring and instant alerts, Grove can quickly address any issues in Grace's performance, ensuring consistent quality across all participant engagements.
Compliance Monitoring & Reporting
Hamming provides Grove with comprehensive compliance reports that demonstrate Grace's reliability and compliance to healthcare partners, building trust in their AI-driven approach to clinical trials.
The platform's automated monitoring ensures all participant interactions maintain strict compliance standards while providing detailed audit trails for regulatory requirements.
Featured customer stories
How Grove AI ensures reliable clinical trial recruitment with Hamming
How Hamming enables Podium to consistently deliver multi-language AI voice support at scale
How Grove AI ensures reliable clinical trial recruitment with Hamming
How Hamming enables Podium to consistently deliver multi-language AI voice support at scale